Community Recovery Hub Open

Community recovery hub open

Greater Shepparton City Council has set up a Community Recovery Hub at the Shepparton Senior Citizens Centre to provide information and support community members impacted by the flood event.

Assistance is available from a wide range of health and wellbeing, food, material, insurance, legal and multicultural agencies. There are also representatives from State and Commonwealth Government agencies who can provide support with accessing financial assistance. These may vary each day but generally include the following:

  • Insurance – RACV, Auto & General, Allianz, QBE/Elders, Suncorp,
  • Rural Financial Counselling / Ag Biz Assist
  • Services Australia
  • State School Relief
  • Salvation Army
  • Well Wise Women
  • Point of Difference / Fruit Growers Victoria
  • Ethnic Council
  • GV Community Legal Service
  • Department of Families, Fairness and Housing
  • Department of Environment, Land, Water and Planning (DELWP)
  • Red Cross
  • Agriculture Victoria

There are interpreters on-site covering Arabic, Dari, Punjabi, Hindi, Turkish and Swahili.

You can drop into The Hub on Monday, Tuesday, Wednesday and Fridays from 10:00am – 4:00pm and Thursdays 12:00noon – 6:00pm.

Limited parking for the community is available at the rear of the facility with additional parking on Marungi Street.

Disaster Recovery Australia

Flood cleanups – help is available

1. Free assessment of flood damaged property

Council’s Environmental Health officers and Building officers are visiting properties that have been flood damaged to identify and provide advice on health and building related matters, such as checking septic tank systems, mould and effective clean up, and any structural concerns.

2. Clean up of homes
Disaster Relief Australia (DRA) are actively working now to remove waste from flood impacted homes. DRA can remove furniture, appliances and personal items as well as carpets and do pressure washing. DRA is unable to remove asbestos.

If you require assistance from Disaster Relief Australia please register on our website.

3. Kerbside flood collection

Household waste from flood affected homes will be collected from the kerb and disposed of easily and safely by Council. There are seven collection zones throughout Greater Shepparton, with each zone being assigned a day of the week for collections for a period of four weeks.

There are multiple opportunities for households to have your flood damaged waste collected.

Collection zones for kerbside collection, Shepparton

Resource Recovery Centres

Council is waiving fees at our Resource Recovery Centres and extending hours to assist community members with disposing of flood waste, including rubbish from your kerbside bins. Resale shops are currently closed.

Shepparton Resource Recovery Centre is open and accepting waste. Monday to Saturday: 8am to 4.15pm, Sundays: 9am to 4.15pm.

Ardmona Resource Recovery Centre is open and accepting waste from 8am to 4.15pm every day (closed between 12.30pm to 1.30pm).

Murchison Resource Recovery Centre is open this Saturday and Sunday (3 and 4 November 2022) from 8am to 3.45pm. After that it will return to regular hours: Wednesdays and Sundays from 1pm to 3.45pm. There are also public skip bins in Murchison for flood waste.

Protect yourself from Mozzies

Protect yourself from mosquitoes

Greater Shepparton City Council is working to monitor the current mosquito population across the region, which has grown significantly due to the recent floods.

Stagnant water creates a breeding ground for mosquitos. With a lot of water still present around the region after the recent flood event, this has brought with it a significant increase in the number of mosquitoes.



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