Are you safe at home?

Are you safe at home?

COVID-19 has impacted many aspects of our lives and routines in the past year.

But times of stress and hardship are never an excuse for violence or abuse.

If you’re experiencing abuse, you do not have to face this alone.

Help and support is available. This page has information to help you think about your safety and find support.

Family violence is when your partner, ex, carer, family member or someone you’re in a family-like relationship with uses threatening, controlling and violent behaviour that makes you scared for your own – or someone else’s – safety and wellbeing.

Family violence doesn’t always involve physical abuse. People use a wide range of abusive behaviours to maintain power and control in relationships. No matter what form it takes, family violence is never acceptable.

It is never okay for someone to:

  • Control where you go or who you speak to.
  • Physically attack or hurt you.
  • Threaten you or your loved ones, including a pet.
  • Limit your access to necessities, including face masks or healthcare.
  • Stalk or monitor you, including online.
  • Force you to do sexual things you don’t want to do.
  • Regularly put you down, humiliate you or attack your self-esteem.
  • Control your finances and financial decisions.
  • Threaten to take away custody of your children or your visa status.
  • Stop you from practising religious, spiritual or cultural beliefs and rituals.
  • Make you feel scared to say ‘no’.

Violence is never okay

This is a tough time for many of us. But stress and hardship are never excuses to abuse our loved ones. Everyone has the right to live free from fear and violence. Family violence is not your fault.

Thinking about your safety

As well as reaching out to a support service, there are other things you can consider doing to help keep safe:

  • Tell trusted friends, family members or professionals about what’s happening at home.
  • Plan where you will go and how you will get there if you need to leave in a hurry.
  • Keep essential items like spare keys, money and important documents somewhere easily accessible.
  • Keep a list of emergency and support contacts handy or stored in a safe, private phone.
  • Teach your children that during an incident their responsibility is to stay safe.
  • Create signals to alert your neighbours, family or friends to intervene or call triple zero (000).

Getting help

These services are still open during the pandemic. If you are in immediate danger, call the police on triple zero (000). If you need an interpreter or translator, call the National Translating and Interpreting Service on 13 14 50 and ask them to contact the support service.

safe steps

Support for women and children
experiencing family violence.
Tel: 1800 015 188 (24 hours)

Men’s Referral Service

Confidential support for men at risk of using family violence
Tel: 1300 766 491 (7 days, varying hours)


Tailored support for women from migrant and refugee
communities experiencing family violence, available in
many languages.
Phone: 1800 755 988 (Monday-Friday, 9am-5pm)

LGBTIQ, Aboriginal, Older People

For more information about
tailored support services for
LGBTIQ+ people, Aboriginal
and Torres Strait Islander
people, older people, men
who have experienced
family violence and people
who have experienced
sexual assault visit


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