Community Newsletter Monday 31 October

Council Update: Monday, 31 October 2022Shepparton Incident Control Centre brings information about the current situation about rivers and flood levels in Northern Victoria, Shepparton in particular. Information about donations, hardship payments, translation assistance at relief centres and finding help for mental stress, family and domestic violence situations is also given.

Current Situation

The catchments have received scattered rain over the past day resulting in slight increases to some river heights. Increases have been gradual however residents should be aware that there is further rain forecast over coming days so please be aware of warnings as they are updated.

Most rivers and catchments remain steady but water is expected to remain for some time. The area is saturated making it very difficult for water to dissipate.

Winds are expected over the coming days so please be aware of trees falling unexpectedly. Their roots are sodden making them very unstable. Never park or take shelter under a tree when it’s windy.

Parks, hiking tracks and camp grounds are closed due to flooding. To find out more go to

Water is expected to remain for some time despite many rivers now slowly falling. The area is saturated making it very difficult for water to dissipate.

Should you remain isolated or cut off and require food or medical supplies please call SES 132 500 Refer to the SES website for information on flood preparedness

Relief and Recovery

Shepparton Showgrounds (Relief Centre) Cnr of Benalla Rd and Thomson St Shepparton
Operating 24 hours a day.
Pets, caravans, campervans, trailers & tents all accepted

Community Centre 42 Robertson St, Nathalia
(Relief Centre)
Open day time only.

Disaster relief payments

Personal Hardship Support – visit

Phone: 1300 457 170 between 8am-5pm

Community meetings:

Toolamba Flood Recovery Information Session
Wednesday 2nd November 6pm
Toolamba Community Centre, Wren St, Toolamba

Pre-recorded Updates:
Nathalia Virtual Community Update

Cobram Community Update

Multicultural Communities

Ethnic Council have staff at Relief Centre in Shepparton. Translation assistance is available on site.

Translating and Interpreting Service 131 450 (free call). Ask them to call VicEmergency Hotline.

National Relay Service 1800 555 677 (free call) Ask them to call the VicEmergency Hotline. Should you remain isolated or cut off and require food or medical supplies please call SES 132 500 Refer to the SES website for information on flood preparedness

Returning Home After A Flood

For local guidance and translation on going home after a flood, see Ethnic Council of Shepparton guidance

Translated guidance is also available to help with returning home after a flood

For information on actions to take when returning home from a flood and other relief information visit

Stagnant Water

If you have concerns about the smell of black (stagnant) water or sewage leakage around your property, please contact the EPA (1300 372 842) or Goulburn Valley Water for assistance. Never eat fish caught from the flood water.

Mould Management

If you notice mould inside or around your house, please ensure you wear safety equipment when cleaning. Rubber gloves and either an N95 or P2 mask will be required for mould management. Please don’t wear gardening gloves or regular face masks.

Asbestos Warnings

If you have a house of age, please be wary of asbestos in your home. Asbestos may be uncovered by flood waters. Please contact your local council for advice on management of asbestos in your home. See here for more

Road closures and travelling in the area

Information 13 11 70 or the VicTraffic website


Please only donate non-perishable food. No prepared cooked food. Furniture, toys and clothing items are to be donated to charity shops. For Donations to Relief Centres, please to go Greater Shepparton – How you can help

Health Information

Be aware that mosquito borne disease hazards are present so please cover up and use repellent.

In flood affected areas, there have been an increase in cases of gastro causing people to become unwell. To prevent Gastro, always wash your hands after going to toilet, before eating, preparing food or cleaning your teeth, etc.

Health advice for flood related illness and injury.

Health, Mental Health and Family Violence

Wellways Shepparton offer free wellbeing assistance. For help, call 5822 8600 or 1300 375 330

Nurse-on-Call on 1300 60 60 24 registered nurse, 24 hours a day, 7 days a week from anywhere in Victoria.

It is normal to have strong emotional or physical reactions following a distressing event. There is always help available through: Your doctor or local mental health professionals

Lifeline – 131 114

Beyond Blue – 1300 224 636

MensLine – 1300 789 978

Kid’s Help Line – 1800 55 1800

Download this Community Newsletter for Monday 31 October 2022


Community Newsletter for Monday 31 October 2022



Image Credit: Victoria SES


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