The Carer Gateway is committed to helping people access information on the Carer Gateway in their own language. Here, there are resources in 30 languages for your reading. Telephone interpreter service is also given.

Resources in your language

We are committed to helping people access information on the Carer Gateway in their own language. To see translated text in this section, you may need to upgrade your operating system, install the latest version of your web browser and PDF viewer or install the relevant fonts.

Translated materials on this website are for reference purposes only. In the event of any inconsistency between translated material and the original English text, the authoritative terms are the original, English language terms.

Select your language below to find translated information to help you understand the Carer Gateway.

Telephone Interpreters

If you are more comfortable having a conversation in a language other than English, you can use the Translating and Interpreting Service (TIS)

TIS is available 24 hours a day, 7 days a week, and is accessible from anywhere in Australia for the cost of a local call on 131 450. TIS can translate in more than 100 languages.

When you call TIS, an operator will ask you what language you need. Tell the operator in English the language you speak.

The operator will then connect you with an interpreter who speaks your language.

You may need to wait on the line for the interpreter, or the operator may need to call you back when an interpreter is available.

Once you are speaking with the interpreter, explain to them that you would like to contact Carer Gateway on 1800 422 737 and the interpreter will call for you. Once Carer Gateway answers the phone, the interpreter will interpret your conversation .

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	The Ethnic Council of Shepparton and District acknowledges the Yorta Yorta People of the land which comprises the Goulburn Valley. We pay respect to tribal Elders, past, present and emerging and we celebrate their continuing culture and acknowledge the memory of their ancestors.
	The Ethnic Council of Shepparton and District is a peak body whose mission is to promote and represent the social, cultural and economic well-being of ethnic communities in the Goulburn Valley Region through the provision of quality and innovative settlement, refugee support, community development, and information and advocacy services.