Introducing Carer Gateway – Ethnic Council of Shepparton and District

Carer Gateway aims to make your life easier. By calling Carer Gateway, you will be connected with a new Australia-wide network of Carer Gateway service providers. They will talk through what you need and help you to find local services and support to help you.

Am I a Carer?

Anyone can be a carer.

Many people don’t see themselves as carers. They are just children, parents, partners or friends who care for someone close to them.

If you are a carer, you can get help and support from the government and other organisations.

How can I get help?

Carers can get a wide range of help – from counselling and peer support groups to respite care, home help and equipment.

Carer Gateway makes it easier for you to find help. It’s a great idea to talk with Carer Gateway staff to see what services and support are available in your area.

When you call Carer Gateway on 1800 422 737, you will reach a Carer Gateway service provider in your area. A trained worker will be available to talk with you and then help you to find services and support to meet your needs.

Carer services are available through a new Australia-wide network of Carer Gateway service providers.
How to access Carer Gateway services

What support is available?

Carer Gateway provides a range of services and supports delivered both in person and online.

Counselling – if you are feeling stressed, anxious, sad or frustrated, a counsellor can talk with you either in person or over the phone in the comfort of your own home.
Connect with other carers – you might like to meet with people like you who care for someone and share stories, knowledge and experience. You can do this with people in your area or you can join the carer forum online.
Respite Care – if you get sick or hurt and you cannot look after someone, emergency respite services can help you. Service providers will find ways to look after the person you care for while you have a break. Planned respite care can also help you plan for regular breaks to rest and recharge.
Self-guided coaching – you can work through interactive online coaching sessions at your own pace. You can find a range of topics to help you in your caring role.
Skills courses – you can use these short online courses to help you to learn new skills in caring for someone and yourself.
Practical help and advice or information about financial support on the Carer Gateway webpages.

You don’t have to know exactly what to ask for – you can just talk through any problems you are having, and Carer Gateway staff will try to match you with services that can help.

Download a Flyer about the Carer Gateway service

	The Ethnic Council of Shepparton and District acknowledges the Yorta Yorta People of the land which comprises the Goulburn Valley. We pay respect to tribal Elders, past, present and emerging and we celebrate their continuing culture and acknowledge the memory of their ancestors.
	The Ethnic Council of Shepparton and District is a peak body whose mission is to promote and represent the social, cultural and economic well-being of ethnic communities in the Goulburn Valley Region through the provision of quality and innovative settlement, refugee support, community development, and information and advocacy services.