Chris Hazelman, manager of the Ethnic Council of Shepparton, said while the multicultural communities’ efforts to help out on the ground had been “fantastic”, these groups need to be included in the emergency management planning process. “At the moment, [they are] not a priority in the planning processes,” Mr Hazelman said. “There should be more of a focus on who is actually being impacted, and how we actually provide services to those people.”
